Étiquette : Conversation
Haragei : the art of sensing what is left unsaid.
Seven deadly sins of speaking: gossip, judging, negativity, complaining, excuses, exaggeration, and dogmatism.
Julian Treasure
Great minds discuss ideas; average minds discuss events; small minds discuss people.
Eleanor Roosevelt
‘RASA’ — Receive, Appreciate, Summarise and Ask.
Conversation technique by Julian Treasure.